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Just before you submit your inquiry…

We are always happy to help and answer any questions you may have but before you submit your enquiry, check-out our Frequently Asked Questions, Shipping Information, Returns Policy, Warranty & Care information where your question may already be answered.

Find Us:

3 Bayport Court

Our Store is currently Closed until July.

Online store is Open!

 

Call Us:

0439 955 778

Email Us:

susan@christmasonmain.com.au

Frequently Asked Question’s

If you have lost or forgotten your password you can use the “Forgotten Password?” link on the Sign-in page, and we will email a new password to you.

Yes we certainly do sell to the public!

Whether you are a large department store or would simply like some product for your home, Shop For Shops is happy to assist you and your business with your requirements.

 

After you have completed your order you will receive a confirmation email. Once we have reviewed the order and checked for stock availability, we will send you a follow-up email confirming your order. Please make sure to check your junk mail.

No, you also have the option to pay for your order via EFT/direct deposit. If you choose to make payment via EFT/direct deposit, you will receive an email with our banking details included.

Once we have received your order and checked for stock availability, we will email you a confirmation and advise you of any items that might be out of stock, and when they are due back in stock.

 

We deliver all around Australia and the world. For international customers, please email us for a freight quote.

We expect our goods to be delivered within 7-10 days after payment has cleared.

Typically, your order will be dispatched the following day.

Expected delivery times may vary depending on a number of factors including the freight carrier and service chosen, the location of the dispatch warehouse and the delivery postcode.

When your order is dispatched, you will receive an email which will provide you with a tracking number and link to the freight carrier’s website. This will allow you to track the progress of your order delivery from our warehouse – all the way to your shop or front door!

Yes, only small items that fit within an Australia Post satchel will be sent via post.

Freight will be calculated when you check out. Freight is calculated based on both the weight and volume of the goods, as well as where the goods are being delivered to. Please note regional areas may incur longer delivery time frames as well as higher freight charges.

In some cases, a freight price cannot be provided during the checkout process. If this occurs, one of our customer service representatives will contact you with the freight options available.

Yes, all deliveries need to be signed for. You may however request for goods to be left without obtaining a signature at your own risk.

If you need to cancel your order we can arrange time to have a chat about our refund policy. You can read more about returns here.

Please use the phone number above and get in touch with us so we can chat further about an issues that may arise. 

If a product or service you buy fails to meet a consumer guarantee, you have the right to ask for a repair, replacement or refund under the Australian Consumer Law. The remedy you’re entitled to will depend on whether the issue is major or minor. You can read more about it here.